martes, 18 de enero de 2011

Riesgo; Calificación de Riesgo de El Salvador.actualidad


La presente publicacion de actualidad, refleja el clima politico economico de un pais de la region centroamericana con mucha historia (colaboracion recibida)
 El país más pequeño de la región centroamericana, el que ha sufrido transformaciones severas desde una guerra civil (1979-1989),los acuerdos de paz que en este mes cumple años, la década perdida como se le llamo al gobierno democristiano por sumir al país en una grave crisis económica, el gobierno de derecha que gobernó por 25 años, la desaparición de uno de los patrimonio nacional con su moneda el colon, para llegar a nuestros días con un gobierno de izquierda, este breve resumen de transformaciones de un país sumido en la lucha de poderes permanente, en constante crisis, en breves recuperaciones económicas y un sinfín de infortunios es de 30 años de historia.
  Actualmente el país atraviesa con problemas no menos graves de los que hubieron en el resumen anterior, hoy los problemas si bien es cierto diferentes a aquellas décadas, no deja de ser crítico, por un lado las pandillas que cobra su seguro de protección, que se traduce a inestabilidad por la lucha que el gobierno tiene contra estos ciudadanos con poco amor a su patria y hermanos, los transportistas de buses cuya visión es tener el mayor numero de unidad aunque estas nos circulen y viven de la renta que también les paga el gobierno por cada bus y que la tenemos que pagar los que andamos en vehículo, que  la falta de ruta del gobierno actual con huelga en todos los sectores públicos, con sus reformas tributarias, hasta llegar a  la baja calificación en el mercado internacional que se va a traducir en mayores costos de financiamiento que deberemos pagar mostros los ciudadanos y las futuras generaciones que no emigren ede nuestra patria pues estas nuevas generaciones ya están endeudadas antes de nacer y morir.     
Tendría que escribir varios tomos sobre la historia y problemática de el salvador, sin embargo no todo es negativo, las carreteras y el nivel de vida actual, son mejores que aquellas épocas, el desarrollo en comunicaciones y tecnología es mucho mejor, sin duda, la inestabilidad de la moneda con los tipos de cambio desapareció y esto es lo positivo.
No obstante lo anterior, recorrer las calles de san salvador, las zonas exclusivas, los centros comerciales, se puede ver la cantidad de negocios que cierran día a día, la cantidad de casa de residencias en venta de todos los niveles, desde la más humilde hasta las más exclusivas, el sistema bancaria que ya no tienen bancos locales por lo menos los de más prestigio, están ahogando a la población quitando lo poco que queda ya de esta crisis económica que tiene sumido al país por cinco años.
La reciente publicación Standard & Poor´s (S&P) acaba de reducir la calificación del riesgo soberano de El Salvador.
La reducción de la calificación del riesgo soberano, acarrea un gran impacto a la economía nacional, ya que está reduciendo la oportunidad de que lleguen inversionistas nuevos al país, luego el costo que tendrá el país al pagar sus deudas futuras, la tasa de financiamiento que se tendrá que negociar será mas alta y la fuente para pagar estos costos no serán mas que de los impuestos que pagamos los ciudadanos, una publicación de un periódico local nos dice: La agencia (S&P) otorgándole en lo sucesivo una nota "BB-", en reemplazo de la "BB", que había estado vigente desde el 12 de mayo de 2009. Cabe destacar que con anterioridad a esa fecha la calificación de S&P había sido "BB+". Las bajas en la calificación nunca son buenas noticias. Las reacciones fáciles y equivocada, tampoco.
Desafortunadamente, esas reacciones estuvieron a la orden del día: los unos, los que dicen ser de derecha..., con incomprensible ironía declaran "esta gente viene perdiendo un grado por año", como si se estuviesen refiriendo a un país lejano y ajeno. Y los otros, los que dicen ser de izquierda..., se enojan con el espejo, cuyo reflejo reclama una mejora en la gestión. No sólo del Ejecutivo.
Tiene razón el ministro de Hacienda, en quien no cae toda la responsabilidad de esta baja, cuando recuerda que las calificadoras de riesgo, entre ellas S&P, Moody´s y Fitch Ratings, "ni siquiera pudieron preveer la crisis de Estados Unidos". El dato es innegable.
Inclusive se quedó corto en la crítica, pues posiblemente no fue error de cálculo lo que les hizo actuar a las calificadoras, antes de la debacle financiera internacional, como si el riesgo de insolvencia hubiese sido nulo: habría que preguntarse por la independencia, la objetividad, (¿y los escrúpulos?) de tales agencias, que asignaban calificaciones indefendiblemente buenas a deudas evidentemente malas. Deudas subprime que no debieran haber merecido aplausos. La sospecha que pesa sobre S&P es inevitable.
Más aún, el ministro hasta tendría algo de razón si cuestionase el conocimiento que de la realidad salvadoreña pudiera tener la analista que escribió el reporte de S&P en su oficina de Nueva York.
En tal caso, sin embargo, tendría sólo un poco de razón. Pero no toda, pues el reporte está bien escrito, es objetivo y no afirma nada que sorprenda a quienes vivimos en El Salvador. Por más que provenga de los sospechosos de S&P.
En uno de sus párrafos, por ejemplo, el reporte indica: "la incertidumbre política afecta negativamente al clima de inversión, impide el avance de varias reformas cruciales, y en definitiva debilita la flexibilidad fiscal y las perspectivas de progreso económico". Coincide, casi literalmente, con las conclusiones del último Informe de Coyuntura Económica publicado por Fusades (3er. trimestre, 2010). Coincide, también, con la realidad. y su partido, tal como afirma S&P, o si se debe a la ¿irreconciliable? relación entre los dos principales partidos (quienes para conciliar mutuos intereses partidarios en la Asamblea fueron más rápidos que Speedy González...). En todo caso, la innegable incertidumbre es resultado de los muchos vicios que tiene la política en El Salvador.
Cabe destacar un tema que atañe a todos los salvadoreños que aparte de pagar ya USD$4.00 por galón de gasolina y la grandiosa idea de un ministro de economía( de gobiernos anteriores) de subir el precio del disel casi a la par de la gasolina regular(su margen era significtivo), de donde el tema subsidio coge más fuerza para bien de los buseros que también son malos hijos de la patria, pero la culpa no es de ellos sino de los que permitieron la corrupción en el transporte.
Llegando al punto, para seguir pagando las deudas y los costos de las malas decisiones gubernamentales, cómo si el rosario de desgracias arribas detalladas fueran poco, tendremos que pagar este año placas nuevas para vehículos las cuales están hechas de un material especial galvanizado cuya vida útil es de una duración de 30 años, es incomprensible que el presidente esté haciendo estas medidas deprimentes contra la población, con la escasez de fuentes de empleo y el cierre de estas y que se da día a día.
La comparación que se hará dista mucho, sin embargo es de mencionarlas, el gobierno de estados unidos rescato a las empresas que entraron a ley de banca rota y también salvo a los banqueros responsables de todas las desgracias financieras de estados unidos se bajaron los impuestos a las empresas y a los ciudadanos para que estos dinamizaran la economía, por el contrario nuestros gobiernos quieren dejar en banca rota a todos los trabajadores y ahogar las inversiones con los altos costos de inversión, es notable el punto.
Para continuar con los efectos negativos que seguirán ahogando a el salvador  el costo de la electricidad sube y la Asociación de Industriales Salvadoreños hace su reflexión del caso nos encarecerá el costo de la vida en un 30% y aclara en una nota : La industria podría tener un sobre costo de hasta el 30% debido al alza del 8% en la energía eléctrica que ya entró en vigencia, el  director ejecutivo de la Asociación Salvadoreña de Industriales (ASI) y el gerente de Energía, aseguraron que los costos dependerán del tipo de industria a la que se dedique la empresa. La más afectada sería la industria que trabaja con la fundición de hierro, pues su materia prima es la energía. Sin embargo, los costos no se trasladarían. Al menos no inmediatamente, pues el Director aseguró que este no es un buen momento para hacerlo, ya que los precios son muy competitivos.
Es notable el nivel de incertidumbre que se vive en el país más pequeño de la región centroamericana a causa de mucho problemas económico – políticos , pero la muestra más crítica y delicada es la baja calificación del riesgo soberano, que nos deja mal parados a todos los ciudadanos de este país y en la mira del mundo. podría decirse que no hay que alarmarse por que bastaría con ver a Grecia y su calificación de bonos basura, no obstante el nivel de vida de los griegos es mucho mejor que cualquiera de nosotros en la clase media salvadoreña y regional.
Seria de buen provecho para el salvador que el gobierno tomara la iniciativa y dejara ya de ahogar a la gallina de los huevos de oro, controle los precios de los combustibles, controle los costos de la energía eléctrica, el gas propano y una serie de medidas que necesita tomar para que no haya mas desempleo, que el sistema financiero deje ya de estar despojando a la población de sus viviendas y un sinfín de tareas que tienen pendientes que cumplirle a sus gobernados.   
 Colaboracion.
Informacion revisada en Standar & Poor´s antes de la publicacion de esta nota:
Calificacion del riesgo soberano 2010.
Long-term foreign currency rating
 
                          2010e 2010e 2010e 2010e 2010e 2010e 2010e 2010e 2010e 2010e
Median BB 78.6 102.9 59.1 (5.6) 24.0 (0.2) 5.3 1.4
Azerbaijan BB+ (96.3) 28.5 10.8 (104.5) (64.4) (76.0) 6.7 (3.7)
Romania BB+ 141.7 102.8 39.6 31.5 40.6 (21.8) (6.3) 0.8
Colombia BB+ 131.5 107.7 71.5 (8.1) 37.4 8.6 21.1 5.5
Egypt BB+ 67.9 84.9 66.8 (20.9) 14.2 15.3 (1.5) (3.0)
Latvia BB+ 132.1 207.5 46.7 66.0 117.2 (0.2) (2.8) 1.9
Greece BB+ N/A N/A N/A N/A N/A N/A N/A N/A
Guatemala BB 20.5 66.3 37.0 (5.6) 16.0 (1.2) 6.3 1.0
Indonesia BB 110.4 96.7 59.1 46.5 52.1 14.2 10.9 2.5
El Salvador BB 120.8 105.4 75.0 44.1 57.3 41.9 7.2 6.8
Macedonia BB 84.5 63.1 24.0 13.2 17.7 (11.1) 1.8 1.4
Philippines BB 50.5 77.5 55.0 (22.2) (17.3) (18.1) 0.1 1.0
Costa Rica BB 78.6 66.0 27.1 (11.4) 24.0 (3.9) 7.9 2.0
Jordan BB 77.9 107.1 36.2 (25.1) (22.6) (38.9) (5.2) (0.1)
Montenegro BB 281.5 171.2 69.7 53.1 53.1 40.1 (4.6) (2.1)
Cook Islands BB 34.9 27.1 27.1 34.9 34.9 27.1 N/A N/A
Uruguay BB 23.0 190.9 124.0 (59.1) 21.7 34.6 5.3 0.1
Turkey BB 202.0 191.1 80.2 100.1 116.4 29.0 4.2 0.9
Sovereign Risk Indicators: General Government Data 
Azerbaijan BB+ (40.8) 2.7 5.6 14.9 15.3 47.5 32.5 0.4
Romania BB+ 23.3 23.3 30.1 (7.1) (5.8) 31.9 37.7 1.3
Colombia BB+ 31.8 38.0 40.4 (2.5) 0.5 24.6 27.1 3.1
Egypt BB+ 61.9 63.0 74.5 (8.2) (3.7) 30.2 38.4 4.5
Latvia BB+ 30.6 30.6 47.7 (7.4) (4.9) 35.0 42.4 2.5
Greece BB+ 136.3 138.3 140.3 (9.6) (3.9) 40.0 49.6 5.7
Guatemala BB 14.9 14.9 22.0 (3.0) (1.5) 11.3 14.3 1.5
Indonesia BB 24.5 24.5 26.7 (1.8) (0.2) 18.5 20.3 1.6
El Salvador BB 46.3 46.3 48.9 (4.7) (2.5) 17.9 22.7 2.2
Macedonia BB 22.0 22.0 26.0 (2.5) (1.8) 32.0 34.5 0.7
Philippines BB 27.8 42.4 47.7 (2.8) 0.6 22.0 24.8 3.4
Costa Rica BB 25.7 31.2 32.9 (3.7) (1.5) 24.1 27.8 2.3
Jordan BB 39.2 59.9 65.0 (5.4) (2.7) 28.9 34.3 2.7
Montenegro BB 36.9 36.9 43.5 (3.8) (2.1) 45.0 48.8 1.7
Cook Islands BB 18.7 18.7 24.8 (6.5) (6.1) 31.8 38.3 0.4
Uruguay BB 41.8 45.1 51.9 (1.2) 1.5 35.0 36.1 2.7
Turkey BB 41.5 41.5 45.4 (3.9) 1.8 26.0 29.9 5.7
Vietnam BB- 37.1 37.1 42.3 (6.2) (4.5) 28.2 34.4 1.7
Serbia BB- 22.6 22.6 35.5 (4.4) (2.7) 39.0 42.8 1.1
Bangladesh BB- 39.6 40.0 42.9 (4.0) (1.8) 12.0 16.0 2.1
Mongolia BB- 24.4 24.4 41.6 (3.0) (2.0) 35.0 38.0 1.0
Venezuela BB- 13.1 17.5 18.2 (3.7) (2.1) 30.0 33.8 1.6
Gabon BB- 12.2 12.7 20.3 4.2 5.5 28.0 23.8 1.3


domingo, 16 de enero de 2011

Reinvent Your Business Before It’s Too Late

Sooner or later, all businesses, even the most successful, run out of room to grow. Faced with this unpleasant reality, they are compelled to reinvent themselves periodically. The ability to pull off this difficult feat—to jump from the maturity stage of one business to the growth stage of the next—is what separates high performers from those whose time at the top is all too brief. The potential consequences are dire for any organization that fails to reinvent itself in time. As Matthew S. Olson and Derek van Bever demonstrate in their book Stall Points, once a company runs up against a major stall in its growth, it has less than a 10% chance of ever fully recovering. Those odds are certainly daunting, and they do much to explain why two-thirds of stalled companies are later acquired, taken private, or forced into bankruptcy.
There’s no shortage of explanations for this stalling—from failure to stick with the core (or sticking with it for too long) to problems with execution, misreading of consumer tastes, or an unhealthy focus on scale for scale’s sake. What those theories have in common is the notion that stalling results from a failure to fix what is clearly broken in a company.
Having spent the better part of a decade researching the nature of high performance in business, we realized that those explanations missed something crucial. Companies fail to reinvent themselves not necessarily because they are bad at fixing what’s broken, but because they wait much too long before repairing the deteriorating bulwarks of the company. That is, they invest most of their energy managing to the contours of their existing operations—the financial S curve in which sales of a successful new offering build slowly, then ascend rapidly, and finally taper off—and not nearly enough energy creating the foundations of successful new businesses. Because of that, they are left scrambling when their core markets begin to stagnate.
In our research, we’ve found that the companies that successfully reinvent themselves have one trait in common. They tend to broaden their focus beyond the financial S curve and manage to three much shorter but vitally important hidden S curves—tracking the basis of competition in their industry, renewing their capabilities, and nurturing a ready supply of talent. In essence, they turn conventional wisdom on its head and learn to focus on fixing what doesn’t yet appear to be broken.

Thrown a Curve

Making a commitment to reinvention before the need is glaringly obvious doesn’t come naturally. Things often look rosiest just before a company heads into decline: Revenues from the current business model are surging, profits are robust, and the company stock commands a hefty premium. But that’s exactly when managers need to take action.

Sidebar Icon Jumping the S Curve
To position themselves to jump to the next business S curve, they need to focus on the following.

The hidden competition curve.

Long before a successful business hits its revenue peak, the basis of competition on which it was founded expires. Competition in the cell phone industry, for instance, has changed several times—for both manufacturers and service providers—from price to network coverage to the value of services to design, branding, and applications. The first hidden S curve tracks how competition in an industry is shifting. High performers see changes in customer needs and create the next basis of competition in their industry, even as they exploit existing businesses that have not yet peaked.
Netflix, for example, radically altered the basis of competition in DVD rentals by introducing a business model that used delivery by mail. At the same time, it almost immediately set out to reinvent itself by capturing the technology that would replace physical copies of films—digital streaming over the internet. Today Netflix is the largest provider of DVDs by mail and a major player in online streaming. In contrast, Blockbuster rode its successful superstore model all the way to the top, tweaking it along the way (no more late fees) but failing to respond quickly enough to changes in the basis of competition.

The hidden capabilities curve.

In building the offerings that enable them to climb the financial S curve, high performers invariably create distinctive capabilities. Prominent examples include Dell with its direct model of PC sales, Wal-Mart with its unique supply chain capabilities, and Toyota with not just its production method but also its engineering capabilities, which made possible Lexus’s luxury cars and the Prius. But distinctiveness in capabilities—like the basis of competition—is fleeting, so executives must invest in developing new ones in order to jump to the next capabilities S curve. All too often, though, the end of the capabilities curve does not become apparent to executives until time to develop a new one has run out.
Take the music industry. The major players concentrated on refining current operations; it was a PC maker that developed the capabilities needed to deliver digital music to millions of consumers at an acceptable price. High performers are continually looking for ways to reinvent themselves and their market. P&G long ago recognized the untapped customer market for disposable diapers. The company spent five years perfecting the capabilities that would allow diapers to be priced similarly to what customers were then paying services to launder and deliver cloth diapers. Amazon.com CEO Jeff Bezos notes that it takes five to seven years before the seeds his company plants—things like expanding beyond media products, working with third-party sellers, and going international—grow enough to have a meaningful impact on the economics of the business; this process requires foresight, early commitment, and tenacious faith in the power of R&D.

The hidden talent curve.

Companies often lose focus on developing and retaining enough of what we call serious talent—people with both the capabilities and the will to drive new business growth. This is especially true when the business is successfully humming along but has not yet peaked. In such circumstances, companies feel that operations can be leaner (they’ve moved far down the learning curve by then) and meaner, because they’re under pressures to boost margins. They reduce both head count and investments in talent, which has the perverse effect of driving away the very people they could rely on to help them reinvent the business.
The high performers in our study maintain a steady commitment to talent creation. The oil-field services provider Schlumberger is always searching for and developing serious talent, assigning “ambassadors” to dozens of top engineering schools around the world. These ambassadors include high-level executives who manage large budgets and can approve equipment donations and research funding at those universities. Close ties with the schools help Schlumberger get preference when it is recruiting. Not only does Schlumberger keep its talent pipeline flowing, but it’s a leader in employee development. In fact, it is a net producer of talent for its industry, a hallmark of high performers.
Sidebar Icon The Hidden S Curves of High Performance
By managing to these hidden curves—as well as keeping focused on the revenue growth S curve, it must be emphasized—the high performers in our study had typically started the reinvention process well before their current businesses had begun to slow. So what are the management practices that prepare high performers for reinvention? Let’s look first at the response to the hidden competition curve.

Edge-Centric Strategy

Traditional strategic-planning methods are useful in stretching the revenue S curve of an existing business, but they can’t help companies detect how the basis for competition in a market will change.
To make reinvention possible, companies must supplement their traditional approaches with a parallel strategy process that brings the edges of the market and the edges of the organization to the center. In this “edge-centric” approach, strategy making becomes a permanent activity without permanent structures or processes.

Moving the edge of the market to the center.

An edge-centric strategy allows companies to continually scan the periphery of the market for untapped customer needs or unsolved problems. Consider how Novo Nordisk gets to the edge of the market to detect changes in the basis of competition as they’re occurring. For example, through one critical initiative the pharma giant came to understand that its future businesses would have to address much more than physical health. The initiative—Diabetes Attitudes, Wishes, and Needs (DAWN)—brings together thousands of primary care physicians, nurses, medical specialists, patients, and delegates from major associations like the World Health Organization to put the individual—rather than the disease—at the center of diabetes care.
Research conducted through DAWN has opened Novo’s eyes to the psychological and sociological needs of patients. For example, the company learned that more than 40% of people with diabetes also have psychological issues, and about 15% suffer from depression. Because of such insights, the company has begun to reinvent itself early; it focuses less on drug development and manufacturing and more on disease prevention and treatment, betting that the future of the company lies in concentrating on the person as well as the disease.

Moving the edge of the organization to the center.

Frontline employees, far-flung research teams, line managers—all these individuals have a vital role to play in detecting important shifts in the market. High performers find ways to bring these voices into the strategy-making process. Best Buy listens to store managers far from corporate headquarters, such as the New York City manager who created a magnet store for Portuguese visitors coming off cruise ships. Reckitt Benckiser got one of its most successful product ideas, Air Wick Freshmatic, from a brand manager in Korea. The idea was initially met with considerable internal skepticism because it would require the company to incorporate electronics for the first time—but CEO Bart Becht is more impressed by passion than by consensus.
If strategy making is to remain on the edge, it cannot be formalized. We found that although low and average performers tend to make strategy according to the calendar, high performers use many methods and keep the timing dynamic to avoid predictability and to prevent the system from being gamed.
As quickly as competition shifts, the distinctiveness of capabilities may evaporate even faster. By the time a business really takes off, imitators have usually had time to plan and begin their attack, and others, attracted to marketplace success, are sure to follow. How, then, do companies build the capabilities necessary to jump to a new financial S curve?

Change at the Top

Some executives excel at running a business—ramping up manufacturing, expanding into different geographies, or extending a product line. Others are entrepreneurial—their strength is in creating new markets. Neither is inherently better; what matters is that the capabilities of the top team match the firm’s organizational needs on the capabilities S curve. Companies run into trouble when their top teams stay in place to manage the financial S curve rather than evolve to build the next set of distinctive capabilities.

Avoiding that trap runs counter to human nature, of course. What member of a top team wants to leave when business is good? High performers recognize that a key to building the capabilities necessary to jump to a new financial S curve is the early injection of new leadership blood and a continual shake-up of the top team.

Early top-team renewal.

Consider how the top team at Intel has evolved. Throughout its history, the semiconductor manufacturer has seen its CEO mantle rest on five executives: Robert Noyce, Gordon Moore, Andy Grove, Craig Barrett, and current CEO Paul Otellini. Not once has the company had to look outside to find this talent, and the transitions have typically been orderly and well orchestrated. “We discuss executive changes 10 years out to identify gaps,” explains David Yoffie, who has served on the Intel board since 1989.
Simple continuity is not Intel’s goal in making changes at the top, however; evolving the business is. For instance, when Grove stepped down from the top spot, in 1998, he was still a highly effective leader. If continuity had been Intel’s overwhelming concern, Grove might have stayed for another three years, until he reached the mandatory retirement age of 65. But instead, he handed the baton to Barrett, who then implemented a strategy for growing Intel’s business through product extensions.
Indeed, each of Intel’s CEOs has left his mark in a different way. Grove made the bold decision to move Intel away from memory chips in order to focus on microprocessors, a transition that established the company as a global high-tech leader. Since he took the helm, in 2005, Otellini has focused on the Atom mobile chip, which is being developed for use in just about any device that might need to connect to the web, including cell phones, navigation systems, and even sewing machines (for downloading patterns).
Through structured succession planning, Intel ensures that it chooses the CEO who is right for the challenges the company is facing, not simply the person next in line. And by changing CEOs early, the company gives its new leadership time to produce the reinvention needed, well before deteriorating revenues and dwindling options become a crisis.

Balance short-term and long-term thinking.

Ensuring that the team is balanced with a focus on both the present and the future is another critical step in developing a new capabilities curve. When Adobe bought Macromedia in 2005, then-CEO Bruce Chizen took a hard look at his senior managers to determine which of them had what it took to grow the company to annual revenues of $10 billion. What he found was a number of executives who lacked either the skills or the motivation to do what was necessary. Consequently, Chizen tapped more executives from Macromedia than from Adobe for key roles in the new organization. Those choices were based on Adobe’s future needs, not on which executives were the most capable at the time.
Chizen wasn’t tough-minded just with others. At the relatively young age of 52, and only seven years into his successful tenure, he handed over the reins to Shantanu Narayen, his longtime deputy. The timing might have seemed odd, but it made good sense for Adobe: The company faced a new set of challenges—and the need for new capabilities—as it anticipated going head-to-head against larger competitors like Microsoft.
In other cases, the executive team might need to gather fresh viewpoints from within the organization to balance long-established management thinking. Before Ratan Tata took over at India’s Tata Group, in 1991, executives had comfortably ruled their fiefdoms for ages and rarely retired. But the new chairman began easing out those complacent executives (not surprisingly, some of their departures were acrimonious) and instituted a compulsory retirement age to help prevent the future stagnation of his senior leadership. The dramatic change opened dozens of opportunities for rising in-house talent who have helped Tata become India’s largest private corporate group.

Organize to avoid overload.

Finally, high performers organize their top teams so that responsibilities are more effectively divided and conquered. Three critical tasks of senior leadership are information sharing, consulting on important decisions, and making those decisions. Although many companies have one group that performs all three functions, this can easily become unwieldy.
An alternative approach, which we observed in many high performers, is to split those tasks—in effect, creating teams nested within teams. At the very top are the primary decision makers—a group of perhaps three to seven people. This group then receives advice from other teams, so hundreds of people may be providing important input.

Surplus Talent

Business reinvention requires not just nimble top teams but also large numbers of people ready to take on the considerable challenge of getting new businesses off the ground and making them thrive. High performers take an approach that is, in its way, as difficult as changing out top leadership before the company’s main business has crested: They create much more talent than they need to run the current business effectively—particularly talent of the kind that can start and grow a business, not just manage one. This can be a hard sell in the best of times, which is probably why so many avoid it.
One of the signs that a company has surplus talent is that employees have time to think on the job. Many of our high performers make time to explore a regular component of their employees’ workweek. (Think Google and 3M.) Another is a deep bench—one that allows promising managers to take on developmental assignments and not just get plugged in where there is an urgent need. High performance companies aggressively search out the right type of candidate and then take action to strengthen individuals for the challenges ahead.

Hire for cultural fit.

High performance companies begin with the expectation that they are hiring people for the long term—a perspective that fundamentally alters the nature of their hiring and development practices. They don’t just look for the best people for the current openings; they recognize that cultural fit is what helps ensure that someone will perform exceptionally well over time.
One company that gets this right is the Four Seasons Hotels and Resorts. It specifically looks for people who will thrive in a business that treats customers like kings—because, quite literally, some guests could be. “I can teach anyone to be a waiter,” says Isadore Sharp, CEO of the luxury hotel chain in his book Four Seasons: The Story of a Business Philosophy. “But you can’t change an ingrained poor attitude. We look for people who say, ‘I’d be proud to be a doorman.’”
Reckitt Benckiser also puts cultural fit at the top of its hiring priorities. Before candidates begin the application process, they can complete an online simulation that determines whether they are likely to be a good match with the firm’s exceptionally driven culture. The candidates are presented with business scenarios and asked how they would respond. After reviewing their “fit” score, they can decide for themselves whether they want to continue pursuing employment with the company.

Prepare for challenges ahead.

Making sure that new employees are fit to successfully navigate the tough stretches in a long career requires something we call stressing for strength. At low-performer companies, employees may find themselves wilting when faced with unexpected or harsh terrain. High performers create environments—often challenging ones—in which employees acquire the skills and experience they will need to start the company’s next S curve. The goal is partly to create what our Accenture colleague Bob Thomas, in his book on the topic, calls “crucible” experiences. These are life-changing events, whether on the job or not, whose lessons help transform someone into a leader.

Crucible experiences can—and should—be created intentionally. When Jeff Immelt was still in his early 30s and relatively new in his career at GE, he was tapped by then-CEO Jack Welch and HR chief Bill Conaty to deal with the problem of millions of faulty refrigerator compressors—despite his lack of familiarity with appliances or recalls. Immelt later said he would never have become CEO without that trial-by-fire experience.

Give employees room to grow.

After choosing and testing the right employees, companies must give them a chance to develop. To truly enable them to excel in their work, companies should take a hard look at exactly what people are required to do day by day.
UPS has long known that its truck drivers are crucial to its success. Experienced drivers know the fastest routes, taking into account the time of day, the weather, and various other factors. But the turnover rate for drivers was high, partly because of the hard physical labor required to load packages onto the trucks. So UPS separated out that task and gave it to part-time workers, who were more affordable and easier to find, allowing a valuable group of employees to concentrate on their capabilities and excel at their jobs.
Companies can also use organizational structure to provide employees with ample opportunities to grow. Illinois Tool Works, a global manufacturer of industrial products and equipment, is organized into more than 800 business units. Whenever one of those units becomes too large (the maximum size is around $50 million in sales), ITW splits that business, thus opening up managerial positions for young talent. In fact, it’s not uncommon for ITW managers to start running a business while they’re still in their 20s.
And high performance businesses aren’t afraid to leapfrog talented employees over those with longer tenure. After A.G. Lafley took over at P&G, for example, he needed someone to run the North American baby-care division, which was struggling. Instead of choosing one of the 78 general managers with seniority, he reached lower in the organization and tapped Deborah Henretta. Lafley’s move paid off. Henretta reversed 20 years’ worth of losses in the division and was later promoted to group president of Asia, overseeing a $4 billion-plus operation.
Breaking the mold in one way or another—as leaders have done at UPS, ITW, and P&G—is critical to building surplus talent in the organization. It not only keeps key individuals (or groups, in the case of UPS’s drivers) on board; it also signals to the organization as a whole that no compromises on talent will be made in order to achieve short-sighted cost savings.
Even top organizations are vulnerable to slowdowns. In fact, an economic downturn can exacerbate problems for companies already nearing the end of their financial S curve. (See the sidebar “Why Now?”) Even in the best of times, business crises—whether they are caused by hungry new competitors, transformational technology, or simply the aging of an industry or a company—come with regularity. Companies in other industries may be feeling great, while your business (or industry) faces its own great depression.

Sidebar Icon Why Now?
In the face of all these challenges, companies that manage themselves according to the three hidden S curves—the basis of competition, the distinctiveness of their capabilities, and a ready supply of talent—will be in a much better position to reinvent themselves, jumping to the next S curve with relative ease. Those that do not are likely to respond to a stall in growth by creating an urgent and drastic reinvention program—with little likelihood of success.
contribution received from a friend, free theme from HBR